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Terms of Service

Last updated December 3, 2025

Welcome to rocket-resume.com ("Website"), the website owned and operated by Rocket Resume, Inc. This page explains the terms by which you may access and use our Website and all related products, services, tools, web applications, and any other technology platforms or tools located at any of our websites, including successor website(s) or application(s) thereto (collectively, the "Services"). Throughout these terms, when we say "Rocket Resume," "we," "us," or "our," we are referring to Rocket Resume, Inc. and its subsidiaries and affiliated companies. By accessing or using the Services, or by clicking a button, submitting or building a resume or checking a box marked "I Agree" (or something similar), you signify that you have read, understood, and agree to be bound by these Terms of Service (this "Agreement"), whether or not you are a registered user of our Services. We reserve the right to modify these terms and will provide notice of these changes as described below. This Agreement applies to all visitors, users, and others who access the Services ("Users").

Important Notices

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 12.2 (THE "ARBITRATION AGREEMENT") AND CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 12.3 (THE "CLASS ACTION/JURY TRIAL WAIVER"). UNLESS YOU OPT OUT PURSUANT TO THE INSTRUCTIONS IN SECTION 12.2, THE CLASS ACTION/JURY TRIAL WAIVER REQUIRES THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THIS AGREEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU EXPRESSLY WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS, AS WELL AS YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE ACTION OR PROCEEDING.

Privacy Notice

Please refer to our Privacy Notice for information about how we collect, use, store, and disclose your personal information ("Privacy Notice"). When creating a User Account (as defined in Section 1.3) and using the Services, you will be asked to provide certain personal information. By providing such personal information, you agree to the terms of our Privacy Notice and expressly consent to Rocket Resume's collection, storage, use, and disclosure of your personal information in accordance with the Privacy Notice.

1. Our Services

Rocket Resume provides easy tools for Users to build their resumes online and other related resources and services.

1.1 Eligibility

This is a contract between you and Rocket Resume. You must read and agree to these terms before using the Services. If you do not agree, you may not use the Services. You may use the Services only if you can form a binding contract with Rocket Resume, and only in compliance with this Agreement and all applicable local, state, national and international laws, rules and regulations. Any use or access to the Services by anyone under 13 is strictly prohibited and in violation of this Agreement. The Services are not available to any Users previously removed from the Services by Rocket Resume.

1.2 Limited License

Subject to the terms and conditions of this Agreement, during the term of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable, non-sublicensable license to access and use the Services solely for your personal, noncommercial use, and only to the extent permitted by the documented features of the Services. Without limiting the foregoing, you are permitted to download a copy of resumes that you build using the Services, make edits to those resumes and share those resumes with employers and other contacts in connection with your job search. Rocket Resume reserves all rights not expressly granted herein in the Services and the Rocket Resume Content (as defined below). We may terminate this license at any time for any reason or no reason.

1.3 User Accounts

Your account on the Services (your "User Account") gives you access to the features and functionality that we may establish and update from time to time and in our sole discretion. By connecting to the Services with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.

You may never use another User's User Account without permission. When creating your User Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your User Account, and you must keep your User Account password secure. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your User Account. You must notify us immediately of any breach of security or unauthorized use of your User Account. Rocket Resume will not be liable for any losses caused by any unauthorized use of your User Account.

You may control your User profile and how you interact with the Services by changing the settings in your profile. By providing Rocket Resume with your email address you consent to our using the email address to send you Services-related notices, including any notices required by law, in lieu of communication by postal mail, and you also agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. We may also use your email address to send you other messages, such as changes to features of the Services and special offers. If you do not want to receive such email messages, you may opt out or change your preferences by contacting us. Opting out may prevent you from receiving email messages regarding updates, improvements or offers.

1.4 Text Messaging and Electronic Communications Consent

By creating a User Account or otherwise providing your phone number, and opting in ("Opt-In Consent") to receive SMS, MMS, WhatsApp, voice calls, and/or similar communications (collectively "Electronic Communications"), you consent to receive electronic communications from Rocket Resume (e.g., phone calls and text messages), including autodialed or prerecorded calls and text messages, to: (1) notify you regarding your account, including to provide reminders (e.g., to finish building a resume), updates, and security alerts; (2) troubleshoot problems with your account, including in connection with transactions; (3) provide customer support; (4) resolve a dispute; (5) collect a debt; (6) provide optional marketing communications or career or employment opportunities; or (7) as otherwise necessary for Rocket Resume to service your account or enforce this Agreement, our policies, applicable law, or any other agreement we may have with you.

Opt-in consent to Electronic Communications will not be shared with or transferred to third parties for the purposes of allowing them to text you for their independent marketing or promotional purposes. We value your privacy and are committed to protecting your personal information. We do not sell, rent, or otherwise disclose your personal information, including your phone number, to third parties for their independent marketing purposes. For clarity, we may share your personal information (e.g., your phone number) with third parties for purposes of such third parties providing promotional services on behalf of Rocket Resume.

Message frequency may vary. Standard message and data rates may apply. You may opt out of Electronic Communications at any time by following the opt-out instructions provided in any message or by contacting us. If you would like to be removed from the Canceled marketing text list, you must reply STOP to any mobile message. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to text messaging, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the user opt out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of this Agreement. You further agree that, if you discontinue the use of your mobile telephone number without notifying us of such change, you agree that you will be responsible for all costs (including attorneys' fees) and liabilities incurred by us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your User Account or this Agreement.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

1.5 Cross-Platform Accounts and Partner Ecosystem

In addition to accessing the Services directly, you may access the Services through websites, domains, applications, or platforms that are operated by third parties with whom Rocket Resume has an integration, licensing, or commercial relationship, and that enable users to access the Services, log in with a Services account, or interact with Rocket Resume's tools and features ("Partner Platforms"). When you interact with any Partner Platform using your User Account, you authorize Rocket Resume to authenticate you, maintain your session, and enable a unified experience across the Rocket ecosystem.

You may also choose to log in or create an account using third-party identity providers such as Google, Apple, or other login services that we may support from time to time. By choosing any such login method, you authorize Rocket Resume to receive the information those third-party identity providers make available to us pursuant to their respective terms.

Your activity on Partner Platforms may be associated with your User Account in order to provide a seamless experience across the ecosystem. This may include the ability to build, edit, store, and share resumes across multiple Rocket Resume-powered or affiliated properties, as well as to personalize your experience and provide recommendations, resources, or career-related opportunities.

Use of Partner Platforms remains subject to this Agreement as well as any additional terms provided by those third-party providers of the Partner Platforms.

1.6 Services Rules

You agree not to, and may not allow any third party to, engage in any of the following activities: (i) copying, distributing or disclosing any part of the Services in any medium, including by any automated or non-automated "scraping"; (ii) using any automated system, including "robots," "spiders," "offline readers," etc., to access the Services in a manner that sends more request messages to the Rocket Resume or partner servers that a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that Rocket Resume grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from the Services for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (iii) transmitting spam, chain letters or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Services; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms or other software agents through the Services; (vii) collecting or harvesting any personally identifiable information, including account names, from the Services; (viii) using the Services for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Services; (xi) accessing any content on the Services through any technology or means other than those provided or authorized by the Services; (xii) bypassing the measures we may use to prevent or restrict access to the Services, including features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein; (xiii) using, misusing, or attempting to interfere with any partner-integrated features, cross-platform authentication flows, or unified login systems, including accessing Partner Platforms through unauthorized means, circumventing access controls, or attempting to manipulate cross-domain activity tracking or personalization features; (xiv) undertaking any unlawful activity which would violate, or assist in violation of, any law, statute, ordinance, or regulation, sanctions program administered in any relevant country; (xv) operating to defraud Rocket Resume, other users, or any other person; (xvi) modifying, adapting, translating, or reverse engineering any portion of the Services; (xvii) removing any copyright, trademark, or other proprietary rights notices contained in or on the Services or any part of it; or (xviii) accessing or using the Services for the purpose of creating a product or service that is competitive with any of our products or services.

1.7 Changes to the Services

We may, without prior notice, change the Services; stop providing the Services or features of the Services, to you or to Users generally; or create usage limits for the Services. We may permanently or temporarily terminate or suspend your access to the Services without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.

1.8 Services Location

The Services are controlled and operated from facilities in the United States. Rocket Resume makes no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own risk and are entirely responsible for compliance with all applicable United States and local laws and regulations, including export and import regulations. You may not use the Services if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government. Unless otherwise explicitly stated, all materials found on the Services are solely directed to individuals, companies or other entities located in the United States.

1.9 Data Sharing With Trusted Partners and Ecosystem Integrations

Rocket Resume may work with trusted partners, integrated platforms, and affiliated websites to enable resume distribution, job-matching, career guidance, and related services ("Partner Services"). By using the Services, you authorize Rocket Resume to share User Content (as defined in Section 2.1), including your resume, profile information, contact information, and uploaded materials, with the providers of the Partner Services to facilitate the features and functionality of the Services, including helping you connect with hiring managers, recruiters, educational institutions, or other career-related resources.

We may also derive and compile, either manually or automatically, aggregated or de-identified data related to the performance, operation, and use of the Services ("Aggregated Data") including as it relates to resume quality and matching accuracy, and use such Aggregated Data for our business purposes, including by sharing it with partners to improve their offerings, support the functionality of the Services, help enhance matching accuracy, content recommendations, fraud prevention, or system performance, or for other research and development purposes (including the development, enhancement, and improvement of our artificial intelligence and machine learning models. Aggregated Data will not identify you personally. We own the rights in and to such Aggregated Data.

Rocket Resume may generate revenue from data partnerships, integrations, referral programs, or revenue-share arrangements with Partner Services. Any sharing of your personal information will comply with our Privacy Notice and applicable law.

If you choose to engage with a Partner Service or opt in to a partner's offering, your interaction may also be subject to that partner's own terms and privacy practices.

2. Intellectual Property Ownership

2.1 User Content

Some areas of the Services allow Users to submit, post, display, provide or otherwise make available content such as profile information, resume information, images, comments, questions and other content or information (any such materials a User submits, posts, displays, provides or otherwise makes available on the Services is referred to as "User Content").

We claim no ownership rights over User Content created by you. The User Content you create remains yours. However, you understand that certain portions of the Services may allow other Users to view, edit, share and/or otherwise interact with your User Content. By providing or sharing User Content through the Services, you agree to allow others to view, edit, share and/or interact with your User Content in accordance with your settings and this Agreement. Rocket Resume has the right (but not the obligation) in its sole discretion to remove any User Content that is shared via the Services.

By submitting, posting, displaying, providing or otherwise making available any User Content on or through the Services, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Rocket Resume a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display and make derivative works of all such User Content and your name, voice and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Services and Rocket Resume's (and its successors' and affiliates') business, including for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels. Finally, you irrevocably waive, and cause to be waived, against Rocket Resume and its users any claims and assertions of moral right or attribution with respect to your User Content. We are not and shall not be under any obligation, except as otherwise expressly set forth in this Agreement or our other policies (i) to maintain your User Content in confidence, (ii) to pay you any compensation for your User Content or otherwise credit you for your User Content, (iii) to display or accept your User Content, (iv) to respond to your User Content, or (v) to exercise any of the rights granted herein with respect to your User Content.

For the purposes of this Agreement, "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

In connection with your User Content, you affirm, represent and warrant the following:

  • You have obtained and are solely responsible for obtaining all consents as may be required by law to post any User Content relating to third parties.
  • Your User Content and Rocket Resume's use thereof as contemplated by this Agreement and the Services will not violate any law or infringe any rights of any third party, including any Intellectual Property Rights and privacy rights.
  • Your User Content must not include any nudity or other sexually suggestive content; hate speech, credible threats or direct attacks on an individual or group; content that contains self-harm or excessive violence; fake or impostor profiles; illegal content or content in furtherance of illegal activities; malicious programs or code; any person's personal information without their consent; and/or spam, machine-generated content or bulk unsolicited messages.
  • Your User Content must not be false, inaccurate, or misleading.

Rocket Resume takes no responsibility and assumes no liability for any User Content that you or any other User or third party posts, sends or otherwise makes available over the Services. You shall be solely responsible for your User Content and the consequences of posting, publishing it, sharing it or otherwise making it available on the Services, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. We reserve the right at all times, but are not obligated, to:

  • take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including, if we believe that such User Content violates any other provision in this Agreement, or creates liability for Rocket Resume or any other person. Such action may include reporting you to law enforcement authorities.
  • remove or reject any User Content for any or no reason in our sole discretion.
  • Terminate or suspend your access to all or part of the Services for any or no reason, including any violation of this Agreement.

You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children or otherwise unsuited to your purpose, and you agree that Rocket Resume shall not be liable for any damages you allege to incur as a result of or relating to any User Content.

2.2 Our Proprietary Rights

Except for your User Content, the Services and all materials therein or transferred thereby, including resume templates, designs and suggested content, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music (together, the "Rocket Resume Content"), and all Intellectual Property Rights related thereto, are the exclusive property of Rocket Resume, our content providers, and/or our licensors (as applicable). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Rocket Resume Content. Use of the Rocket Resume Content for any purpose not expressly permitted by this Agreement is strictly prohibited. Rocket Resume neither warrants nor represents that your use of Rocket Resume Content on the Services will not infringe rights of third parties. Your access to and use of the Services does not grant you any license or right to use any trademark, logo, or service mark displayed on the Services. You agree not to display or use in any manner the Rocket Resume marks without Rocket Resume's advance written permission.

All software used in connection with the Services is the property of Rocket Resume or our licensors and protected by United States and international copyright laws, and subject to separate license terms, in which case those license terms will govern such software. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services or access to the Services, or any contact on the Services through which the Services are provided, without express written permission by us.

You may choose to or we may invite you to submit comments or ideas about the Services, including about how to improve the Services ("Ideas"). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place us under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Rocket Resume does not waive any rights to use similar or related ideas previously known to Rocket Resume, or developed by its employees, or obtained from sources other than you.

3. Paid Services

3.1 Billing Policies

Certain aspects of the Services may be provided for a fee or other charge. The Services fees are payable and charged at the time of purchase (i.e., you will pay at the time of purchase). We may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in its sole discretion. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. Any change to our pricing or payment terms shall become effective in the billing cycle following notice of such change to.

3.2 Refund Policy

An introductory charge is fully refundable during the trial period up to a maximum of 14 days. An "introductory charge" is defined as a charge made at the time the customer completes the checkout and provides their payment information before entering the trial period and additional services are granted. Depending on the membership plan, it is possible there is no introductory charge. After the introductory charge or initial trial period, we reserve the right to refund charges at our discretion. A customer may cancel their subscription online and can always request a refund by contacting us electronically via the website at rocket-resume.com/support or by email at support@rocket-resume.com.

3.3 Trial Offers, Auto Renewals, and Paid Accounts

Rocket Resume makes available trial offers for the limited use of the Services (each, a "Trial Offer") to new customers who provide a valid payment instrument, such as a credit card or other payment method. If you choose to start a Trial Offer you will automatically join the paid membership you have chosen at the end of the Trial Offer, and you authorize Rocket Resume to charge your payment method a recurring monthly, 4-week, weekly or annual membership fee, as applicable. If you wish to use additional Services beyond those included in the Trial Offer, you may be asked to separately purchase those Services or to upgrade to a paid membership prior to the end of the Trial Offer period. Rocket Resume may automatically charge you at the end of the trial, in accordance with the trial/membership plan chosen unless you notify us that you want to cancel or downgrade your membership. To ensure uninterrupted service and to enable you to conveniently purchase additional products and services, Rocket Resume will store and update your payment method on file. If we are unable to charge your designated payment method for any reason, we reserve the right to automatically downgrade your paid plan to a lower-priced plan or suspend your paid membership until your designated payment method can be charged again. Please note that it is your responsibility to maintain current billing information on file with Rocket Resume.

3.4 Recurring Charges

IF YOUR SUBSCRIPTION IS SUBJECT TO RECURRING CHARGES, THE CORRESPONDING FEES AT THE RATE AS SET FORTH ON THE CHECKOUT PAGE WILL AUTOMATICALLY RENEW EVERY MONTH ON A CONTINUOUS BASIS UNLESS AND UNTIL YOU NOTIFY US THAT YOU WANT TO CANCEL THE APPLICABLE SUBSCRIPTION. ANY NOTICE OF CANCELLATION MUST BE SUBMITTED ON YOUR SETTINGS PAGE OR IN WRITING AND SENT TO SUPPORT@ROCKET-RESUME.COM AND WILL BE EFFECTIVE IN THE MONTH FOLLOWING THE MONTH YOU PROVIDE US NOTICE. YOU UNDERSTAND THAT UNLESS AND UNTIL YOU NOTIFY US OF YOUR CANCELLATION, YOUR ORDER AND ALL CORRESPONDING FEES WILL AUTOMATICALLY RENEW, AND YOU AUTHORIZE US OR OUR AUTHORIZED THIRD PARTY PAYMENT PROVIDER (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO CHARGE YOU THE APPLICABLE FEES AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.

3.5 Payment Information; Taxes

Rocket Resume uses third-party providers (e.g., Stripe) to securely store your payment card information and process your payments ("Payment Processors"). Our Payment Processors may accept payment via Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, or other payment methods as determined by them from time to time. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Services (such information, "Payment Information") must be accurate, complete and current. You will provide all Payment Information directly to our Payment Processors. You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. You agree to pay all charges incurred by users of your credit card, debit card or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Services at the prices in effect when such charges are incurred. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions. All payments shall be in U.S. dollars.

3.6 Refusal of Orders

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. Rocket Resume will either not charge you or refund the charges for any order that we do not process or cancel.

3.7 Fee Disputes; Chargebacks

If you have any concerns or objections regarding charges, you agree to raise them with us first and you agree not to cancel or reject any credit card or third-party payment processing charges unless you have made a reasonable attempt at resolving the matter directly with Rocket Resume. We may institute a chargeback policy as we deem appropriate in the event that you or your bank does not honor a payment obligation or if our Payment Processors question our ability to collect funds from you. As part of such chargeback policy, we may in our sole discretion suspend, terminate, or otherwise limit your ability to use the Services or otherwise take any action we or our Payment Processors deem necessary.

3.8 California Residents

The provider of the Services is Rocket Resume, Inc., 6469 Almaden Expy Ste 80 #560, San Jose, CA 95120. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

4. No Professional Advice

If the Services provide professional information, materials and/or data (e.g., medical, legal or financial) (collectively, "Information"), such Information is for informational and personal purposes only and should not be construed as professional advice. We do not warrant or represent the accuracy, availability, reliability, timeliness, completeness, currency, or suitability of any Information available made through the Services. No action should be taken solely based upon any Information contained in the Services. You should seek independent professional advice from a person who is licensed and/or qualified in the applicable area. You acknowledge and expressly agree that: (1) Rocket Resume does not make any representations or warranties with respect to (a) Information available through the Services, whether or not provided by or on behalf of Rocket Resume, and (b) specific results from use of the Services, including the successfulness of any resume at landing an interview; and (2) your interactions with other individuals through the Services or otherwise are at your sole discretion and risk.

5. Privacy and Security

Rocket Resume cares about the privacy and security of your personal information. For more information about our privacy practices, please refer to our Privacy Notice. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You acknowledge that you provide your personal information at your own risk. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

Rocket Resume may associate your activity across Rocket-operated properties and Partner Platforms to provide a unified and personalized experience, including improving resume suggestions, recommendations, and account continuity across the Rocket ecosystem. Any such use of data will be handled in accordance with our Privacy Notice and applicable law.

6. DMCA Notice

Since we respect artist and content owner rights, it is our policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 ("DMCA").

6.1 Filing a DMCA "Take Down" Notification

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Services, please notify Rocket Resume's copyright agent as set forth below. For your complaint to be valid under the DMCA, you must provide the following information in writing:

  1. An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
  2. Identification of the copyrighted work that you claim has been infringed;
  3. Identification of the material that is claimed to be infringing and where it is located on the Services;
  4. Information reasonably sufficient to permit us to contact you, such as your address, telephone number and e-mail address;
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or law; and
  6. A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

The above information must be submitted to the following DMCA Agent:

Attn: DMCA Notice Rocket Resume

Address: 6469 Almaden Expy Ste 80 #560, San Jose, CA 95120

Tel.: (888) 586-8975 Email: support@rocket-resume.com

Under federal law, if you knowingly misrepresent that online material is infringing, you may be subject to criminal prosecution for perjury and civil penalties, including monetary damages, court costs, and attorneys' fees.

6.2 Not Legal Advice

Please note that this procedure is exclusively for notifying Rocket Resume and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with Rocket Resume's rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.

6.3 Repeat Infringers

In accordance with the DMCA and other applicable law, Rocket Resume has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. Rocket Resume may also at its sole discretion limit access to the Services and/or terminate the User Accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

7. Third-Party Links and Information

The Services may contain links to third-party materials that are not owned or controlled by Rocket Resume. Rocket Resume does not endorse or assume any responsibility for any such third-party sites, information, materials, products or services. If you access a third-party website or service from the Services or share your User Content on or through any third-party website or service, you do so at your own risk, and you understand that this Agreement and Rocket Resume's Privacy Notice do not apply to your use of such sites. You expressly relieve Rocket Resume from any and all liability arising from your use of any third-party website, service or content, including User Content submitted by other Users. Additionally, your dealings with or participation in promotions of advertisers found on the Services, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Rocket Resume shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

8. Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of this Agreement; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or this Agreement, including reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) the Services or any of your User Content or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

9. Indemnity

You agree to defend, indemnify and hold harmless Rocket Resume and its subsidiaries, agents, licensors, managers and other affiliated companies, and its and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services, including any data or content transmitted or received by you; (ii) your violation of any term of this Agreement, including your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including any right of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) User Content or any content that is submitted via your User Account including misleading, false or inaccurate information; (vi) your fraud, gross negligence or willful misconduct; or (vii) any other party's access and use of the Services with your unique username, password or other appropriate security code.

10. No Warranty

The Services are provided on an "as is" and "as available" basis. Use of the Services is at your own risk. To the maximum extent permitted by applicable law, the Services are provided without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose or non-infringement. No advice or information, whether oral or written, obtained by you from Rocket Resume or through the Services will create any warranty not expressly stated herein. Without limiting the foregoing, Rocket Resume, its subsidiaries, its affiliates and its licensors do not warrant: (1) that the content is accurate, reliable or correct; (2) that the Services will meet your requirements; (3) that the Services will be available at any particular time or location, uninterrupted or secure; (4) that any defects or errors will be corrected; or (4) that the Services are free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Services is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Services.

Further, Rocket Resume does not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the Services or any hyperlinked website or service, and Rocket Resume will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

Federal law, some states, provinces and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this Agreement will not apply to the extent prohibited by applicable law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROCKET RESUME, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, RELIANCE OR PUNITIVE DAMAGES WHATSOEVER OR ANY DAMAGES BASED ON LOST PROFITS, LOST REVENUE, UNREALIZED SAVINGS, BUSINESS INTERRUPTION, LOSS OF GOODWILL, REPUTATIONAL HARM, REDUCTION IN SHARE PRICE OR OTHER BUSINESS LOSSES OF ANY KIND, HOWEVER CAUSED, AND WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, NO MATTER HOW CHARACTERIZED OR IF DEEMED TO BE DIRECT, AND EVEN IF FORESEEABLE OR ROCKET RESUME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES WILL ROCKET RESUME BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROCKET RESUME ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES OR INACCURACIES OF CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICES; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (5) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY; (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES; AND/OR (7) USER CONTENT OR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL ROCKET RESUME, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO ROCKET RESUME DURING THE SIX (6) MONTHS PRECEDING THE OCCURRENCE GIVING RISE TO THE APPLICABLE CLAIM OR $50.00, WHICHEVER IS GREATER.

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if Rocket Resume has been advised of the possibility of such damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers, exclusions, and limitations of liability under this Agreement will not apply to the extent prohibited by applicable law.

12. Governing Law, Arbitration, and Class Action/Jury Trial Waiver

12.1 Governing Law

You agree that: (i) the Services shall be deemed solely based in California; and (ii) the Services shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than California. This Agreement shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) ("FAA") governs the interpretation and enforcement of the Arbitration Agreement in Section 13.2 and preempts all state laws to the fullest extent permitted by law. If the FAA is found to not apply to any issue that arises from or relates to the Arbitration Agreement, then that issue shall be resolved under and governed by the law of your state of residence. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the exclusive personal jurisdiction of the federal and state courts located in California for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that California is the proper and exclusive forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

12.2 Arbitration

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM ROCKET RESUME. This Section 13.2 (the "Arbitration Agreement") applies to and governs any dispute, controversy or claim between you and Rocket Resume that arises out of or relates to, directly or indirectly: (i) this Agreement, including the formation, existence, breach, termination, enforcement, interpretation, validity or enforceability thereof; (ii) access to or use of the Services, including receipt of any advertising or marketing communications; (iii) any transactions through, by, or using the Services; or (iv) any other aspect of your relationship or transactions with Rocket Resume, directly or indirectly, as a consumer ("Claim" or collectively, "Claims"). The Arbitration Agreement shall apply, without limitation, to all Claims that arose or were asserted before or after your agreement to this Agreement.

If you are a new Rocket Resume user, you can reject and opt-out of this Arbitration Agreement within thirty (30) days of accepting this Agreement by emailing us at support@rocket-resume.com with your first and last name and stating your intent to opt-out of the Arbitration Agreement. Note that opting out of this Arbitration Agreement does not affect any other part of this Agreement, including the provisions regarding controlling law or in which courts any disputes must be brought.

For any Claim, you agree to first contact us at support@rocket-resume.com and attempt to resolve the dispute with us informally. In the unlikely event that Rocket Resume has not been able to resolve a Claim after sixty (60) days, we each agree to resolve any Claim exclusively through binding arbitration by the American Arbitration Association ("AAA") before a single arbitrator (the "Arbitrator"), under the Expedited Procedures then in effect for AAA (the "Rules"), except as provided herein. In the event of any conflict between the Rules and this Arbitration Agreement, this Arbitration Agreement shall control. AAA may be contacted at www.adr.org, where the Rules are also available. The arbitration will be conducted in California, unless you and Rocket Resume agree otherwise. If you are using the Services for commercial purposes, each party will be responsible for paying any AAA filing, administrative and arbitrator fees in accordance with AAA rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys' fees and reasonable costs for expert and other witnesses. If you are an individual using the Services for non-commercial purposes: (a) AAA may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from AAA; (b) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorney's fees, and your reasonable costs for expert and other witnesses; and (c) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. The Arbitrator shall have no power to amend or supplement this Agreement to award damages other than as permitted herein, or to fail to follow applicable laws and regulations. Any judgment on the award rendered by the Arbitrator may be entered in any court of competent jurisdiction. You and Rocket Resume agree that the Arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Agreement, any provision of the Agreement, is unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, unconscionability, or estoppel.

Nothing in this Section shall be deemed as: preventing Rocket Resume from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights; or preventing you from asserting claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances on only an individual (non-class, non-representative) basis.

If this Arbitration Agreement is found to be void, unenforceable or unlawful, in whole or in part, the void, unenforceable or unlawful provision, in whole or in part, shall be severed. Severance of the void, unenforceable or unlawful provision, in whole or in part, shall have no impact on the remaining provisions of the Arbitration Agreement, which shall remain in force, or the parties' ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement. Notwithstanding the foregoing, if the Class Action/Jury Trial Waiver is found to be void, unenforceable or unlawful, in whole or in part, because it would prevent you from seeking public injunctive relief, then any dispute regarding the entitlement to such relief (and only that relief) must be severed from arbitration and may be litigated in a civil court of competent jurisdiction. All other claims for relief subject to arbitration under this Arbitration Agreement shall be arbitrated under its terms, and the parties agree that litigation of any dispute regarding the entitlement to public injunctive relief shall be stayed pending the outcome of any individual claims in arbitration.

12.3 Class Action/Jury Trial Waiver

WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICES FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AND ROCKET RESUME AGREE THAT THE ARBITRATOR MAY AWARD RELIEF ONLY TO AN INDIVIDUAL CLAIMANT AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF ON YOUR INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED MAY NOT AFFECT OTHER ROCKET RESUME USERS. YOU AND ROCKET RESUME FURTHER AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND ROCKET RESUME ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO BRING, JOIN, OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS A PLAINTIFF OR CLASS MEMBER.

13. General

13.1 Termination

This Agreement is effective unless and until terminated by either you or us. You may terminate this Agreement at any time by notifying us that you no longer wish to use the Services, or when you cease using our Services.

We are, subject to applicable law, free to immediately terminate (or suspend access to) to your use of the Services (or any part thereof), if: (i) you breach, or we suspect that you have breached, any term or provision of this Agreement; (ii) there is a regulatory or statutory change limiting our ability to provide the Services; or (iii) for any other reason in our sole discretion (including your acts or omissions pose a risk the security or availability of the Services). We also may terminate this Agreement at any time, with or without cause, or with or without notice.

Upon termination: (a) all rights granted to you hereunder will automatically terminate; and (b) you must (subject to applicable law) immediately cease all use of the Services.

Even after your right to use the Services is terminated, the obligations and liabilities of the parties incurred prior to the termination date shall survive the termination and this Agreement will remain enforceable against you. Provisions that, by their nature, should survive termination of this Agreement shall survive termination. By way of example, but without limitation, all of the following will survive termination: any obligation you have to indemnify us, any limitations on our liability, any warranty disclaimers, and any terms regarding ownership or intellectual property rights.

13.2 Assignment

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Rocket Resume without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

13.3 Notification Procedures and Changes to the Agreement

Rocket Resume may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Rocket Resume in our sole discretion. Rocket Resume reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. Rocket Resume is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. Rocket Resume may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the 'last modified' date at the top of this page and notify you that material changes have been made to the Agreement. Your continued use of the Services after any such change constitutes your acceptance of the new Agreement. If you do not agree to any of these terms or any future Agreement, do not use or access (or continue to access) the Services.

13.4 Entire Agreement/Severability

This Agreement, together with our Privacy Notice and any amendments and any additional agreements you may enter into with us in connection with the Services, shall constitute the entire agreement between you and Rocket Resume concerning the Services, and supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Agreement). Except as otherwise stated in Section, if any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

13.5 Errors, Inaccuracies, and Omissions

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to the Services' descriptions, information, materials, pricing, promotions, and offers. We reserve the right, without prior notice, to (i) correct any errors, inaccuracies, or omissions, and (ii) change or update information or cancel orders, if any information in the Services or on any related website is inaccurate at any time (including after you have submitted an order).

We undertake no obligation to update, amend, or clarify information in the Services or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website, should be taken to indicate that all information in the Services or on any related website has been modified or updated.

13.6 User is Responsible for Equipment and Software to Connect to the Services

You must provide all equipment and software necessary to connect to the Services. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Services.

13.7 Headings; Interpretation

The headings used in the Agreement are included for convenience only and will not limit or otherwise affect this Agreement. The word "including" (in its various forms) means "including without limitation. References to the words: (i) "ensure" and its derivatives mean to use commercially reasonable efforts to pursue the stated aim and under no circumstances imply or constitute any guaranty of results or outcomes or any express or implied legal covenant, warranty or representation; (ii) "best efforts," "commercially reasonable efforts," or "reasonable efforts" mean acting with diligence and good faith in the performance of the obligation; and (iii) "immediately" and terms of similar urgency mean promptly and without undue delay.

13.8 No Waiver

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Rocket Resume's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

13.9 Contact

Please contact us at support@rocket-resume.com with any questions, comments, or concerns regarding this Agreement.